Grievances – DBFS

Grievances

Your concerns, our priority

The Grievance Redressal system ensures that every voice is heard and all issues are resolved efficiently. With a commitment to transparency and professionalism, it safeguards trust and provides a seamless experience.

How does our Grievance Redressal System empower you?

Our Grievance Redressal system is designed to enhance your experience by providing a clear, transparent channel for resolving issues. This system ensures that every concern is handled with the utmost care, giving you peace of mind that your feedback is valued and acted upon. Whether you're facing technical difficulties, service-related problems, or general concerns, our process is streamlined to offer quick resolutions

Your Satisfaction Is Our Priority—Reach Out Today for Immediate Help with Any Concerns!

Complaint Redressal Escalation Matrix

Investor Grievances Escalation Matrix

Key Managerial Persons

Basic Details – Direct Branch Details

List of Authorised person

RMS Policy

Risk Disclosure

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Take a small step towards your financial independence

Make money work for you. Secure your financial independence. DBFS offers services through various group companies, for which necessary licenses and registrations have been obtained from authorities in the respective company.

Registered Office Address:
2nd Floor, Chammany Chambers,
Kaloor – Kadavanthra Road, Kaloor, Kochi, Kerala – 682017

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Notice

Doha Brokerage & Financial Services Limited (CIN: U67120KL1992PLC006711) | Group Holding Company | Registered Office Address: 2nd Floor, Chammany Chambers, Kaloor – Kadavanthra Road, Kaloor, Kochi, Kerala – 682017

DBFS Securities Limited (CIN: U65993TN1995PLC030974) | Registered Office Address: DBFS SECURITIES LIMITED, First Floor, No:122, Rajaji Road, West Thambaram, Tamil Nadu – 600045 | Corporate Office Address: 2nd Floor, Chammany Chambers, Kaloor – Kadavanthra Road, Kaloor, Kochi, Kerala – 682017 | Stock Broker (SEBI) Registration No.: INZ000178534| Depository Participant (SEBI) Registration No.: IN-DP-147-2015 | Research Analyst (SEBI) Registration No.: INH200002820 |Mutual Fund Distribution (AMFI) ARN: 27798 | NPS POP (PFRDA) Registration Code: POP22092018 | Investment Advisor (SEBI) Registration No: INA200014742

DBFS Finance & Leasing (India) Limited (CIN: U65923KL2007PLC021186) | Registered Office Address: 2nd Floor, Chammany Chambers, Kaloor – Kadavanthra Road, Kaloor, Kochi, Kerala – 682017| NBFC (RBI) Registration No.: 16.00182 | Full Fledged Money Changer (RBI) License No.: FE.KOC.FFMC.76/2016

DBFS Derivatives & Commodities Limited (CIN: U51101KL1995PLC009191) Registered Office Address: 2nd Floor, Chammany Chambers, Kaloor – Kadavanthra Road, Kaloor, Kochi, Kerala – 682017 | DBFS Wealth Management Private limited (CIN: U67200KL2011PTC029534) Registered Office Address: 2nd Floor, Chammany Chambers, Kaloor – Kadavanthra Road, Kaloor, Kochi, Kerala – 682017 | DBFS Commodities DMCC, Office P O Box- 121485, Office Suite No. 1007, Fortune Executive Tower, Cluster T, Jumeirah Lake Towers, Dubai, UAE

Email id for customer queries: helpdesk@dbfsindia.com | Customer grievances: grievance@dbfsindia.com | Compliance Officer: compliance@dbfsindia.com | Phone No. 0484 2566000 | www.dbfsindia.com

Disclaimer: Investments in securities market are subject to market risks. Please read all the related documents carefully before investing.

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